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Sr. Operation Supervisor

HAVI Logistics Service(Beijing)Limited

Job content

The jobholder is accountable for supervising the execution of delivery schedule by routing and scheduling vehicles, delivery teams, Drivers’ activities relating to the distribution of products to customers of the local market, products receiving, quality inspection, storage, rotation, order selection, order consolidation, repacking and products loading into delivery trucks within the warehouse of Distribution Center.

Key Responsibilities & Accountabilities

Plan the weekly devanning schedule by liaising internally with the Inventory Control and Transportation Teams and externally with contractors

Supervise and execute daily devanning activities by matching storage capacity with incoming shipments, adjusting devanning schedule whenever necessary, and daily delivery by routing and scheduling vehicles and delivery teams / Drivers’ activities, and coordinating with customers

Project operation team (project management, execute the leading of project and analyze the problems and discrepancy from the operation and cooperate with related department to provide an appropriate resolving), to communicate and cooperate with customer as contact window and ensure customer’s satisfaction

Conduct day / night route inspection

Arrange product pick-up bookings by liaising internally with the Inventory Control and Center Teams and externally with contractors

Coordinate and prepare details / petty cash for airport pick-up teams

Ensure standards of the “quality inspection program” (QIP) and “tender loving care” (TLC) are met in the product inspection and handling processes

Ensure safety at work by liaising for regular vehicle maintenance and enforcing proper work procedures

Ensure proper product storage and rotation

Control issuing of tunnel tickets

Issue limited amount of petty cash

Monitor order selection and pallet formation

Design load plan and supervise loading on time

Investigate facility, product failures such as Dump and Distress, and service failure Over, Short and Damage (OS&D), and down trend of the distribution efficiency measurements (DEM) such as warehouse productivity, service level, transportation productivity, on time deliveries, delivery frequency and propose / execute corrective actions

Handle minor operational problems and report them to manager

Seek continuous work improvements by developing new operational practice

Take part in regular physical inventory count together with the Inventory Control, Customer Services and Finance and Accounting Teams to ensure stock and operation accuracy

Take part in regular HACCP / AIB / DC audits 

Prepare, upkeep and file operational and worker data, records, notices, reports, statistics, and logs such as operating the distribution module of the CORES-Lite system

Ensure safety at work and security at the warehouse by enforcing proper work procedures

Monitor the performance of workers, contractors and vendors

Assist in workers’ training, development and motivation

Deploy manpower by scheduling workers’ shift roster and arranging workers’ working overtime, temporary helper or contractor’s help whenever necessary

Handle and report workers’ injury at work, and prepare relevant documents

Handle emergencies and coordinate with relevant parties

Any other tasks as assigned from time to time 

Qualifications /Skill Set

College Degree and above

More than 5-year experience and at least 3-year experience in logistic management

Good communication skills internally and externally as a team member

Confident, trustworthy, customer-oriented and able to work in a fast paced environment

Fluent in both oral and written English

Analytical skills

Working under high pressure

Excellent computer skills in Excel, PPT

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